An AI customer service agent, available 24/7
Customers ask the same questions every day: prices, hours, how to book, how something works. An AI customer service agent answers them instantly with your real information, and hands the conversation to sales or to you when it should.
What the AI customer service agent does
Answers with your real information
It uses your business description and your tone, so the answer matches what you would say.
Works day and night
On your website chat and WhatsApp, including outside business hours.
Knows when to pass it on
When the question is about buying, it passes the conversation to the Sales Agent instead of guessing a price.
Flags complaints and requests for a person
Those conversations are marked "needs your attention" in your portal.
Everything stays on record
Every conversation is saved in your portal's activity log, organized by day and by customer, so you can read exactly what was said.
Frequently asked questions
What if it doesn't know the answer?
It sticks to your business information and doesn't make things up. The more complete your business description, the better it answers.
Can it answer in English and Spanish?
Yes. It answers in the language the customer writes in.